bh77 Privacy Policy
This policy explains, with full transparency, how your personal information is collected, stored, and kept secure on the bh77 platform.
1 Introduction
bh77 ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. By using our website bh77.cam, you are considered to have accepted the terms of this privacy policy.
This privacy policy explains the circumstances under which bh77 collects your personal information, how it is used, how long it is retained, and what measures we take to protect it. We take your privacy very seriously and keep your information secure using SSL encryption and industry-standard security practices.
2 What Information We Collect
While using the bh77 platform, we may collect the following types of information:
2.1 Information You Provide Directly
When you register an account or use our services, you voluntarily provide:
- Full name and date of birth
- Email address and username
- Password (stored in encrypted form)
- Mobile number (for identity verification)
- National ID or passport details (for KYC verification)
- bKash, Nagad, or Rocket account number (for financial transactions)
- Bank account details (for bank transfers)
2.2 Automatically Collected Information
When you visit our website, the following information may be collected automatically:
- IP address and location data
- Browser type, version, and operating system
- Pages visited and browsing history
- Login time, session duration, and activity logs
- Device identifier information
- Information collected through cookies and similar tracking technologies
2.3 Gaming and Transaction Information
- Deposit and withdrawal history
- Betting and gaming history
- Bonus and promotion usage records
- Records of contact with customer support
3 Use of Information
We use your information for the following purposes:
3.1 Service Delivery and Operations
- Completing account registration and identity verification
- Processing financial transactions (deposits and withdrawals)
- Providing gaming services without interruption
- Ensuring technical support and customer service
3.2 Security and Compliance
- Preventing fraud and money laundering
- Ensuring account security
- Age verification (service available for users 21+ only)
- Implementing responsible gaming policies
3.3 Improvement and Communication
- Improving the platform and launching new services
- Informing you about relevant promotions and offers (with your consent)
- Sending important account-related information
- Personalizing the user experience
4 Sharing Information with Third Parties
bh77 does not sell or rent your personal information. However, limited information may be shared in specific circumstances:
4.1 Service Provider Partners
To process payments, the necessary transaction information is shared with bKash, Nagad, Rocket, and bank transfer services. These organizations follow their own privacy policies.
4.2 Game Software Providers
To ensure the gaming experience, operational data may be exchanged with game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and others. This is always done while keeping your identity anonymous and only to maintain service quality.
4.3 Legal Obligations
If we are legally required to disclose information through law enforcement agencies or a judicial order, we will be obligated to do so.
4.4 Fraud Prevention
In cases involving financial fraud or illegal activity, the necessary information may be shared with investigating agencies.
5 Data Storage and Security
5.1 Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements. Transaction-related information is retained long-term for financial audit purposes.
5.2 Security Measures
bh77 uses the following methods to keep your information secure:
- SSL/TLS Encryption: All data transfers occur through encrypted connections
- Password Hashing: Your password is never stored in plain text
- Two-Factor Authentication: Additional verification is available for suspicious logins
- Access Controls: Only authorized staff have access to data
- Regular Security Audits: Our systems are tested on a regular basis
- Data Backups: Regular backups are maintained in secure locations
5.3 Steps in Case of a Data Breach
If there is any risk of a security breach involving your information, we will notify the affected users by email as quickly as possible and provide guidance on the necessary protective steps to take.
7 Your Rights
You have the following rights regarding your information held by bh77:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to correct inaccurate information through your account settings or by contacting customer support.
- Right to Erasure: The right to request deletion of your personal data in certain circumstances (though this may not be fully possible where legal retention obligations apply).
- Right to Object: The right to object to your information being used for marketing purposes.
- Data Portability: The right to receive a copy of your data.
- Withdrawal of Consent: The right to withdraw previously given consent at any time.
To exercise any of the rights above, email us at [email protected] or contact us via 24/7 live chat.
8 Protection of Minors
bh77 is for users aged 21 and above only. We do not knowingly collect information from any minor. Age is verified at registration and identity documents may be requested if needed.
If we become aware that information from a minor has been collected, it will be deleted immediately and the associated account will be closed.
9 Policy Changes
bh77 may update this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page
- Notify registered users by email
- Re-obtain consent where applicable
If you continue to use bh77 after any changes, you will be considered to have accepted the updated policy. We recommend reviewing this page regularly for the latest policy.
10 Contact Us
If you have any questions or concerns about this privacy policy, you can reach us in the following ways:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week — support available in Bengali
Our privacy team will try to respond to your request as soon as possible. Requests related to financial information or identity may require identity verification.
Enjoy a Safe Gaming Experience
Enjoy the best gaming at bh77 while keeping your information secure. Play responsibly.
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